Open to opportunities

chiquita Moore

@chiquitamoore

Message

Dedicated professional with a strong background in customer service.

United States

Message

What I'm looking for

I am looking for a role that values strong communication and offers opportunities for growth.

I am a dedicated and dependable professional with a strong background in customer service, child transportation, and administrative support. I recently completed my Bachelor's degree in Applied Psychology, which reflects my commitment to personal and professional growth. My experiences have equipped me with strong communication skills and the ability to adapt quickly to various environments.

Throughout my career, I have managed responsibilities effectively in both team-based and independent settings. As a School Bus Driver, I ensured the safety and discipline of students while building positive relationships with parents and staff. My role as a Customer Service Representative allowed me to hone my skills in handling inquiries and providing technical support, further enhancing my ability to communicate effectively with diverse individuals.

Experience

Work history, roles, and key accomplishments

Current

Stay-at-Home Parent

Current

Stay-at-Home Parent

Oct 2018 - Present (6 years 8 months)

Managed household and parenting responsibilities while pursuing higher education. Demonstrated time management, multitasking, and organization skills.

Time Management Multitasking Household Management Parenting

School Bus Driver

Wake County Public School System

Oct 2014 - Present (10 years 8 months)

Safely transported students to and from school, maintaining discipline and safety procedures. Built positive rapport with students, parents, and staff.

Student Transportation Customer Service Communication

Customer Service Representative

ACS Solutions

Aug 2011 - Present (13 years 10 months)

Handled inbound and outbound customer service calls, assisting customers with billing inquiries and technical troubleshooting. Maintained detailed records of customer interactions.

Customer Service Technical Support Billing Data Entry

Sales Associate

Bed Bath & Beyond

Oct 2009 - Present (15 years 8 months)

Provided in-store and online product assistance, operating point-of-sale systems and managing returns/exchanges. Supported merchandising and stock replenishment.

Point of Sale Merchandise Inventory Management

Cashier/Customer Service

McDonald's

May 2005 - Present (20 years 1 month)

Handled customer transactions and inquiries efficiently, maintaining a clean and organized work environment. Delivered excellent customer service in a fast-paced setting.

Customer Service Teamwork

Education

Degrees, certifications, and relevant coursework

University of Phoenix

Bachelor of Science, Applied Psychology

Completed a Bachelor of Science in Applied Psychology. This program focused on the practical application of psychological principles to real-world problems and professional settings.

University of Phoenix

Certificate, Medical Billing & Coding

Activities and societies: Certification coursework completed; exam pending.

Completed coursework for a Certificate in Medical Billing & Coding. This program provided training in medical coding systems and billing procedures, preparing for industry certification.