chiquita Moore

Managed household and parenting responsibilities while pursuing higher education. Demonstrated time management, multitasking, and organization skills.

Safely transported students to and from school, maintaining discipline and safety procedures. Built positive rapport with students, parents, and staff.

Handled inbound and outbound customer service calls, assisting customers with billing inquiries and technical troubleshooting. Maintained detailed records of customer interactions.

Provided in-store and online product assistance, operating point-of-sale systems and managing returns/exchanges. Supported merchandising and stock replenishment.

Handled customer transactions and inquiries efficiently, maintaining a clean and organized work environment. Delivered excellent customer service in a fast-paced setting.

Completed a Bachelor of Science in Applied Psychology. This program focused on the practical application of psychological principles to real-world problems and professional settings.

Activities and societies: Certification coursework completed; exam pending.

Completed coursework for a Certificate in Medical Billing & Coding. This program provided training in medical coding systems and billing procedures, preparing for industry certification.