Open to opportunities

Chimenim Ike

@chimenimike

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Sales-driven customer success leader boosting revenue and retention.

United States

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What I'm looking for

I seek a sales or customer-success role at a growth-oriented company where I can drive revenue, improve retention, and optimize customer operations.

I am a sales and customer service professional with proven success driving revenue growth and improving customer retention across U.S.-based organizations.

I developed and executed sales strategies that increased revenue 25% in three months, achieved high conversion rates from extensive outreach, and produced consistent proposal and close rates.

As a team lead and virtual assistant I improved processes and tools—raising customer satisfaction, streamlining communications, and increasing operational efficiency.

I am results-focused, skilled in CRM and project tools, and committed to building lasting customer relationships that support sustainable business growth.

Experience

Work history, roles, and key accomplishments

Current

Sales Executive

Current

Universal Security Guard Association

Feb 2024 - Present (1 year 11 months)

Developed and implemented a sales strategy that increased revenue by 25% within three months and boosted lead generation through targeted outreach.

Sales Strategy Lead Generation Cold Calling Sales Outreach Proposal Writing CRM Negotiation Sales Analytics

Sales & Customer Service Team Lead

T$S Cleaning Pros

Jul 2022 - Oct 2023 (1 year 3 months)

Retrained sales and customer service teams to proactive engagement, driving a 25% sales increase and improving customer retention and Google review ratings to 4.5 stars.