Chime FavourCF
Open to opportunities

Chime Favour

@chimefavour

Dedicated customer service representative with a background in management.

Nigeria
Message

What I'm looking for

I am looking for a role in a dynamic organization that values teamwork and innovation.

I am a committed professional with a Bachelor’s degree in Chemical Engineering from Nnamdi Azikiwe University. My career has been shaped by diverse experiences, including my role as a Customer Service Representative, where I effectively addressed and resolved customer issues, ensuring satisfaction and loyalty. I pride myself on my ability to communicate clearly and build positive relationships with clients, which has been instrumental in my success.

Previously, I served as a Hotel Manager, overseeing daily operations and managing staff across various departments. My responsibilities included budget management and implementing data-driven marketing strategies to enhance guest retention. I am passionate about continuous improvement and have pursued certifications in Customer Relationship Management, Data Analytics, and Digital Marketing Strategy to further enhance my skills and contribute effectively to any organization.

Experience

Work history, roles, and key accomplishments

TI

Customer Service Representative

Training Institute

Mar 2021 - Jan 2025 (3 years 10 months)

Responsible for addressing and resolving customer issues, providing detailed product information, and maintaining positive customer relationships. Engaged in collecting feedback to enhance overall customer experience.

Education

Degrees, certifications, and relevant coursework

Nnamdi Azikiwe University logoNU

Nnamdi Azikiwe University

Bachelor in Engineering, Chemical Engineering

Tech stack

Software and tools used professionally

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Chime Favour - Customer Service Representative - Training Institute | Himalayas