Chihuna Chikunji
@chihunachikunji
Detail-oriented recruitment officer with expertise in HR and digital marketing.
What I'm looking for
I am a dedicated professional with a Bachelor of Science (Hons) in Information Technology, specializing in recruitment and training. My career began with a focus on digital marketing, where I developed campaigns that effectively engaged clients and drove business growth. I have a strong foundation in data analytics and customer relationship management, which I leverage to enhance employee onboarding and training processes.
Currently, I serve as a Recruitment and Training Officer at Yash Life Sciences, where I have successfully developed comprehensive Standard Operating Procedures for various HR functions. My previous roles have equipped me with a diverse skill set, including content management and sales operations, allowing me to understand the multifaceted nature of business operations. I am passionate about fostering a positive workplace culture and ensuring that employees are well-informed and engaged.
Experience
Work history, roles, and key accomplishments
Recruitment and Training Officer
Yash Life Sciences
Mar 2024 - Present (1 year 4 months)
Recruited, onboarded, and trained new employees while educating them on company functions. Developed comprehensive Standard Operating Procedures (SOPs) for HR functions, including recruitment, onboarding, employee conduct, and HR policies.
HR/People Ops Intern
Culturelligence
Jan 2023 - Present (2 years 6 months)
Managed the recruitment and onboarding of interns. Implemented diverse techniques to enroll students and freshers for training and internship programs, and researched modern HR practices like Agile HR.
Content and Customer Management Manager
SimpliFind Solutions Zambia Limited
Apr 2021 - Present (4 years 3 months)
Responsible for content moderation on the company's app and building customer relationships as the first point of contact. Developed, wrote, and edited communications and marketing materials, and set up helpdesk software to provide user support.
Freelance Digital Marketer
Remotely
Jan 2021 - Present (4 years 6 months)
Analyzed business developments for clients and monitored market trends. Developed and implemented campaigns for email, online advertising, search engines, and direct mail.
Sales Operations Specialist
Liquid Intelligent Technologies Zambia
Sep 2020 - Present (4 years 10 months)
Closed sales of fiber optic internet service to potential clients and collected and analyzed internet sales data. Evaluated sales processes, programs, and systems to minimize costs and improve customer satisfaction.
Direct Sales Agent
Liquid Intelligent Technologies Zambia
Jul 2020 - Present (5 years)
Promoted and sold fiber optic internet services directly to residential and business customers. Conducted door-to-door canvassing and cold calls to generate leads and close sales.
Activity Consultant
Pinnacle Travel and Tours under Protea Hotel by Marriott
Jan 2020 - Present (5 years 6 months)
Planned and oversaw recreational activities for customers and tourists. Managed company phone calls and emails, and maintained accurate records, activity logs, and progress reports.
Personal Assistant/Intern
Ministry of Agriculture, Department of Agribusiness and Mark
Nov 2018 - Present (6 years 8 months)
Managed calendars, scheduled appointments, and coordinated meetings. Ran personal and professional errands to ensure smooth day-to-day operations, and prepared reports, presentations, and other confidential documents.
Education
Degrees, certifications, and relevant coursework
Limkokwing University of Creative Technology
Bachelor of Science, Information Technology
Completed a Bachelor of Science (Hons) in Information Technology. The dissertation focused on 'ONLINE RECRUITMENT SYSTEM'.
Gaborone Senior Secondary School
BGCSE
Obtained the BGCSE certificate.
Nanogang Junior Secondary School
Junior Cambridge Examination
Completed the Junior Cambridge Examination.
Phakalane Primary School
Grade VII
Completed Grade VII.
Availability
Location
Authorized to work in
Job categories
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