Chihuna Chikunji

Recruited, onboarded, and trained new employees while educating them on company functions. Developed comprehensive Standard Operating Procedures (SOPs) for HR functions, including recruitment, onboarding, employee conduct, and HR policies.

Managed the recruitment and onboarding of interns. Implemented diverse techniques to enroll students and freshers for training and internship programs, and researched modern HR practices like Agile HR.

Responsible for content moderation on the company's app and building customer relationships as the first point of contact. Developed, wrote, and edited communications and marketing materials, and set up helpdesk software to provide user support.

Analyzed business developments for clients and monitored market trends. Developed and implemented campaigns for email, online advertising, search engines, and direct mail.

Closed sales of fiber optic internet service to potential clients and collected and analyzed internet sales data. Evaluated sales processes, programs, and systems to minimize costs and improve customer satisfaction.

Promoted and sold fiber optic internet services directly to residential and business customers. Conducted door-to-door canvassing and cold calls to generate leads and close sales.

Planned and oversaw recreational activities for customers and tourists. Managed company phone calls and emails, and maintained accurate records, activity logs, and progress reports.

Managed calendars, scheduled appointments, and coordinated meetings. Ran personal and professional errands to ensure smooth day-to-day operations, and prepared reports, presentations, and other confidential documents.

Completed a Bachelor of Science (Hons) in Information Technology. The dissertation focused on 'ONLINE RECRUITMENT SYSTEM'.

Obtained the BGCSE certificate.

Completed the Junior Cambridge Examination.

Completed Grade VII.