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SK@shikakukhozhi
Proactive digital marketer with expertise in social media and AI tools.
ZambiaI am a proactive and highly organized individual with a strong background in social media marketing and digital marketing. My passion lies in enhancing productivity and online presence through innovative technologies. Currently, I am pursuing a diploma in Sales and Marketing at the University of Zambia, expected to complete in 2026, alongside a certification in Computer Science from Harvard University.
With hands-on experience in content creation and social media management, I have successfully produced engaging short-form videos and designed visuals that resonate with target audiences. My role at Farm Depot in the IT Department has further honed my skills in utilizing CRM software to improve customer relationships and marketing effectiveness. I am dedicated to leveraging my skills and experiences for continuous growth and impactful contributions in the digital marketing space.
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Work history, roles, and key accomplishments
Farm Depot
Sep 2023 - Present (2 years 2 months)
Currently working in the IT department, focusing on enhancing digital marketing efforts and utilizing AI tools to improve productivity and online presence.
Farm Depot
Feb 2023 - Sep 2023 (7 months)
Worked in the call center utilizing Freshdesk CRM software to manage customer inquiries and support sales operations. Developed skills in customer relationship management and digital marketing strategies.
Self Employed
Apr 2022 - Jul 2022 (3 months)
Created engaging short-form videos and visuals for social media platforms using CapCut and Canva. Analyzed engagement metrics to improve content strategies and increase online visibility.
Degrees, certifications, and relevant coursework
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