Faith Chimba Muzari
@faithchimbamuzari
Marketing professional focused on social media, content, and customer-focused brand growth.
ZambiaWhat I'm looking for
I am a creative, organized marketing professional with a Diploma in Marketing and multiple ZIM certifications, experienced in social media management, copywriting, SEO content optimization, and client relations. I have supported marketing activities across print and digital channels, drafted and proofed brochures, posters and email campaigns, and contributed to sales and customer service functions.
My experience spans customer service support, IT coordination, field enumeration, and sales and marketing execution for agencies and NGOs, where I delivered strategic planning, PR, and proposal writing. I am driven to expand my skills locally and internationally, bringing creativity, teamwork and strong communication to help organizations grow their brand presence.
Experience
Work history, roles, and key accomplishments
Sales and Marketing Executive
Instinct Design Prints
Jan 2021 - Dec 2023 (2 years 11 months)
Led sales and marketing initiatives from 2021 to 2023, growing client base and managing social media presence and promotional materials to increase brand visibility. Supported copywriting and client proposals.
Enumerator
We Effect Zambia
Jan 2021 - Dec 2021 (11 months)
Conducted field data collection as an enumerator in 2021, ensuring accurate survey administration and quality data entry for development programs. Followed protocols to uphold data integrity.
Information and Technology Officer
Zambia Association for Research and Development
Jan 2019 - Dec 2021 (2 years 11 months)
Managed IT tasks and supported digital operations for research projects from 2019 to 2021, improving data handling and internal communications. Assisted with system maintenance and user support.
Customer Service Support
Micmar Investment Ltd
Jan 2016 - Dec 2017 (1 year 11 months)
Provided front-line customer service support, resolving inquiries and improving client satisfaction during 2016–2017. Maintained customer records and supported sales processes to drive repeat business.
Education
Degrees, certifications, and relevant coursework
Zambia Institute of Marketing
Marketing Graduate Professional Certificate, Marketing
2019 - 2020
Completed multiple marketing certificates culminating in a Marketing Graduate Professional certificate, covering core marketing principles and practical skills.
Zambia Institute of Marketing
Marketing Professional Certificate, Marketing
2019 - 2019
Completed a Marketing Professional Certificate focused on professional marketing practices and applications.
Zambia Institute of Marketing
Marketing Essentials Certificate, Marketing
2019 - 2019
Completed a Marketing Essentials Certificate covering foundational marketing concepts and tools.
Zambia Institute of Marketing
Marketing Fundamentals Certificate, Marketing
2019 - 2019
Completed a Marketing Fundamentals Certificate providing introductory knowledge of marketing principles.
Munali Girls Secondary School
General Certificate of Secondary Education (GCSE), General Secondary Education
Attained the General Certificate of Secondary Education (GCSE) demonstrating completion of secondary education.
Tech stack
Software and tools used professionally
Availability
Location
ZambiaAuthorized to work in
Job categories
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