Chishimba Kabwe

I am a versatile IT, Data Analytics and Digital Marketing professional based in Lusaka, Zambia, with over 10 years of experience across technology, data, business operations, customer support and digital marketing.

My career began in IT infrastructure and technical support, where I developed experience in networking, Windows Server administration, hardware and software troubleshooting, access-control systems, databases and enterprise business systems. I later expanded into systems administration, business applications and operations management, giving me a strong understanding of how technology and data can solve practical business problems.

I have significant experience in data analytics and business intelligence. I have worked with large datasets, including performing quality assurance on more than 3.5 million mobile subscriber records using Excel-based validation tools and achieving a margin of error below 2%. I have experience with Excel, SQL, Python, Power BI, Tableau, Looker Studio, R, Snowflake, Microsoft Fabric, BigQuery, Azure, AWS and GCP. I particularly enjoy transforming raw data into useful insights, building dashboards, identifying trends and improving workflows through data.

As Digital Marketing & Analytics Manager at Tyre-King Enterprises, I analyzed data across 21 digital platforms and 16 branches, extracted and transformed business data using SQL, developed sales projections and built performance dashboards. Through data-driven strategies, I helped grow the online audience by 50% and branch visibility by 85%, while increasing digital inquiry response rates to over 90%.

My key interests include artificial intelligence, data analytics, business intelligence, Excel and automation, cloud computing, digital transformation and digital marketing. I am particularly interested in AI training and evaluation, data analysis, Excel-based business solutions, business operations, technical support, reporting and remote technology roles.

My strengths include analytical problem-solving, attention to detail, adaptability, communication, customer service and the ability to explain technical or data-related concepts clearly to non-technical stakeholders. I am comfortable working independently, collaborating with international teams, learning new systems quickly and taking ownership of projects from requirements gathering through implementation.

I am looking for opportunities where I can combine my IT, data, analytical and business skills while continuing to grow professionally and deliver measurable value.