Open to opportunities

chigozie godwin

@chigoziegodwin

Message

Experienced telemarketer and customer service professional driving lead generation and satisfaction.

Nigeria

Message

What I'm looking for

I seek customer-facing roles where I can use CRM tools and outbound calling to generate leads, resolve issues, and drive sales within a collaborative, growth-oriented team.

I am an experienced telemarketer and customer service professional with a proven track record in outbound calling, lead generation, and CRM-driven customer support. I consistently apply strong communication and problem-solving skills to resolve customer issues, build rapport, and drive sales while using tools like viciDial, Avoxi, and Zoho.

I have hands-on experience across sales and administrative roles, including closing sales, maintaining accurate records, and document control. I am adaptable, detail-oriented, and committed to delivering efficient, solution-focused service that enhances customer experience and supports business goals.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

Outsource Global Technologies Limited

Jan 2023 - Present (3 years 2 months)

Handled outbound customer calls and resolved inquiries using viciDial and Avoxi, improving customer satisfaction and supporting virtual SAF account creation and email communications via Zoho.

VICIdial Avoxi Zoho CRM Customer Support Lead Generation Sales Pitching Email Communication

Sales Representative

Cas Wardrobe

Sep 2022 - Oct 2022 (1 month)

Organized product displays, negotiated with customers, and closed sales while maintaining detailed sales records to support reporting and customer relationship building.

Retail Sales Negotiation Visual Merchandising Sales Reporting Customer Relationship Management Cash Handling

Document Control Officer

NNPC Retails Limited

Nov 2019 - Apr 2020 (5 months)

Managed receipt, copying, filing, and dispatch of documents and recorded document minutes using Microsoft Excel to ensure timely delivery and accurate records.

Document Control Microsoft Excel Records Management Data Entry Administrative Support