Glory Ujoh
@gloryujoh
I resolve customer issues, convert leads, and support clients across calls, email, and CRM systems.
NigeriaWhat I'm looking for
I've supported customers at Virgin Landmarts Limited, Outsource Global, and Ison BPO, resolving inquiries, complaints, billing concerns, and service issues across phone, email, messaging, and CRM platforms.
I've handled high-volume calls for Nigerian and U.S.-based clients, documented customer interactions, followed up on leads, prepared sales documentation, and worked toward conversion, quality, and performance targets.
Experience
Work history, roles, and key accomplishments
Customer Service Officer / Telemarketing and Sales Agent
Virgin Landmarts Limited
Jan 2025 - Present (1 year 9 months)
Responded to customer inquiries across phone, email, and messaging platforms, created content for the brand, and prepared customer documents. Maintained client records in CRM systems, generated sales, and resolved complaints to ensure positive experiences.
Education
Degrees, certifications, and relevant coursework
University of Jos
Bachelor's Degree, Sociology
Bachelor's degree in Sociology from the University of Jos.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
Skills
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