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Chibueze User

@chibuezeuser1

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Resourceful finance graduate passionate about growth and efficiency.

United States

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What I'm looking for

I am looking for a role that fosters growth, values efficiency, and offers opportunities for professional development.

I am a resourceful and results-driven finance graduate with a strong passion for growth and efficiency. My academic journey at Rutgers University, where I graduated Cum Laude with a Bachelor of Science in Finance, has equipped me with the analytical skills necessary to meet company needs and enhance service value. I pride myself on my ability to adapt and thrive in dynamic environments, always seeking to improve processes and outcomes.

In my professional experience, I have worked in various roles that emphasize direct care and support, including my current position as a Residential Counselor at SERV Behavioral Health. Here, I develop and implement activities that improve the well-being of clients with physical and mental challenges. My entrepreneurial spirit also led me to establish an eCommerce business, where I successfully managed operations and improved website performance, resulting in significant customer engagement and satisfaction. I am committed to leveraging my skills and experiences to contribute positively to any organization.

Experience

Work history, roles, and key accomplishments

Current

Residential Counselor

Current

SERV Behavioral Health

Dec 2024 - Present (6 months)

Provided direct care and assistance to individuals with physical and mental challenges. Developed and implemented daily activities to improve the physical, emotional, and social well-being of clients. Cooked meals and assisted patients with eating tasks to support healthy nutrition. Collaborated with families and other care providers to ensure clients receive the best care possible. Monitored clie

Direct Care Collaboration

Direct Support Professional

Sevita- The Mentor Network

Jun 2023 - Present (2 years)

Provided direct care and assistance to individuals with brain injuries. Developed and implemented daily activities to improve the physical, emotional, and social well-being of clients. Cooked meals and assisted patients with eating tasks to support healthy nutrition. Collaborated with families and other care providers to ensure clients receive the best care possible. Monitored client progress and

Direct Support Activity Implementation Patient Care

Ecommerce Specialist

Ruggs4All

Jan 2020 - Present (5 years 5 months)

Customized, designed, and maintained website presence through Shopify which generated over 15,000 customer sessions each month. Analyzed website performance metrics and identified areas for improvement, resulting in a 30% increase in website speed. Managed the day to day operations of the ecommerce platform, ensuring accurate product listings, competitive pricing, and effective promotions. Managed

Shopify eCommerce Management Performance Optimization Customer Service Content Creation Social Media Marketing Product Management Pricing Strategy

T-

Retail Sales Lead

T-Mobile

Jul 2019 - Present (5 years 11 months)

Led district in sales in all categories and generated over $10,000 in revenue each month for 6 consecutive months. Identified 3 new selling methods to help convert sales in a timely manner; boosted store's overall conversion rating by 75%. Trained 3 sales associates on sales process, lead generation, sales strategies, and channel management; 2/3 of associates led district in sales and generated ov

Sales Leadership Revenue Sales Strategy Sales Training Channel Management Technology Handling Product Knowledge

Sales Associate

Staples

Aug 2017 - Present (7 years 10 months)

Performed 3 different functions regarding receiving, stock, and housekeeping related tasks. Processed 2 different forms of payments as a cashier; cash and credit payments using point-of-sale systems. Recommended alternative merchandise display styles to management to drive sales higher. Engaged with average of over 50 customers a day in finding or selecting items, and providing recommendations to