Open to opportunities

Olivia Boling

@oliviaboling

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Dedicated team member skilled in communication and customer service.

United States

Message

What I'm looking for

I am looking for a role that allows me to utilize my communication skills and passion for helping others in a supportive environment.

I am a hardworking team member with a strong focus on building relationships and creating a positive environment. My experience in various roles has equipped me with the skills necessary to communicate effectively and work collaboratively with others. I am currently pursuing a Bachelor's degree in Psychology at Johnson & Wales University, where I maintain a 3.5 GPA.

In my current role as a Residential Counselor at Saint Vincent’s Services, I support and counsel foster children with behavioral issues, helping them develop essential life skills. My previous experience as a Sales Representative at Vector Marketing allowed me to hone my sales techniques and customer service skills, ensuring that I meet and exceed client expectations. I have also worked in fast-paced environments, such as Dairy Queen and Ruth’s Chris Steak House, where I developed strong multitasking abilities and a keen attention to detail.

Experience

Work history, roles, and key accomplishments

Current

Residential Counselor

Current

Saint Vincent's Services

Oct 2023 - Present (1 year 8 months)

Supported and counseled foster children with behavioral issues, coaching youth in essential life skills. Collaborated with a team to create comprehensive support plans for individual youth, meticulously logging daily behaviors and emotions.

Counseling Behavioral Support Plans Team Collaboration Documentation

Current

Cashier

Current

Dairy Queen

Jul 2020 - Present (4 years 11 months)

Collected payments accurately and provided correct change to customers. Processed discounts by scanning and redeeming coupons, and trained new team members on cash registration and customer service procedures.

Payment Processing Customer Service Training

Sales Representative

Vector Marketing

Dec 2022 - May 2023 (5 months)

Developed customized sales techniques to successfully sell and upsell services to new and existing clients. Demonstrated product features effectively to align with customer needs, actively listening to identify and recommend optimal products and services.

Sales Upselling Client Relationship Management

Hostess

Ruth's Chris Steak House

Mar 2020 - Aug 2022 (2 years 5 months)

Managed server availability and table turnover efficiently to seat guests promptly. Cultivated long-term relationships with customers to foster repeat business and built positive rapport with both front-of-house and kitchen staff.

Guest Seating Hospitality