Open to opportunities

Chenchen He

@chenchenhe

Experienced sales engineer specializing in chemicals and hydrogen fuel cell components with strong customer relationships.

China

Message

What I'm looking for

I am seeking a sales/technical sales role in a collaborative, international company where I can manage key accounts, support technical projects, and drive market development.

I am a sales engineer with extensive experience selling specialty chemicals, petrochemicals and hydrogen fuel cell components across China, consistently managing key accounts and meeting sales targets.

I have worked with multinational suppliers and manufacturing teams, coordinating closely with overseas R&D, quality, technical and commercial departments to resolve customer issues, drive new project development and execute sales plans.

I bring strong client relationship management, credit and order management, market analysis and trade-show representation skills, and I am committed to delivering technical and commercial support that accelerates customer projects.

Experience

Work history, roles, and key accomplishments

Sales Engineer

SGL Carbon

Jun 2022 - Sep 2024 (2 years 3 months)

Responsible for sales and account management of GDL (gas diffusion layer) in China hydrogen market, providing commercial and technical support and resolving quality issues with German R&D and quality teams; managed forecasts, credit risk and customer relationships, contributing to business growth from 2022–2024.

B2B Sales Account Management Customer Technical Support Credit Risk Management

Account Manager

ARC (Shanghai) Engineered Products

May 2021 - Jun 2022 (1 year 1 month)

Led sales and market development for plasma coating products in China (tape and diaper industries), executed key account plans covering 80% of business, ensured order delivery and coordinated with US technical and quality teams to resolve customer issues.

Key Account Management Sales Planning Customer Relationship Management technical coordination Trade Shows Market Research

Sales Engineer

Chitec Technology

Mar 2018 - May 2021 (3 years 2 months)

Managed sales and new project development for antioxidants and UV absorbers in East China (specialty plastics and polyurethane), developed distribution channels, provided product training and coordinated with Taiwan factory to meet sales targets.

New Business Development Product Training Trade Shows

Marketing Specialist

Ginga Petroleum

Nov 2016 - Jun 2017 (7 months)

Conducted market analysis and research for MEG and naphtha markets, produced market reports and insights, tracked end-customer needs to facilitate transactions and supported business development through industry meetings and client visits.

Market Analysis MEG Naphtha Markets Data Collection Client Relationship Management Trade Shows

Sales Specialist

Janex S.A.

Jul 2014 - Jun 2016 (1 year 11 months)

Managed sales and order execution for higher olefins and propylene tetramer in China, coordinated with Switzerland team on logistics and order delivery, and handled customer credit and payment management.

Higher Olefins Order Management Logistics Coordination Credit Management Market Intelligence

Sales Representative

Shanghai Hersbit Chemical

Jul 2011 - Jun 2014 (2 years 11 months)

Executed regional sales plans for chemical raw materials in Changshu/Hangzhou, developed customer needs into product opportunities, managed contract execution and customer credit/payment, and maintained ongoing client relationships.

Customer Development Credit And Payment Management Sales Planning