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@000659
Experienced Senior Account Manager with a decade in sales consulting.
With over 10 years of experience in direct and consulting sales for large enterprises, I excel in identifying customer challenges and leveraging my company's products to drive business success. My background includes extensive work with C-level clients, where I have honed my communication and negotiation skills, ensuring that I meet and exceed customer expectations.
In my recent role as an Account Executive at Gartner, I successfully maintained a 100% renewal rate over two years while increasing annual sales by 150%. My experience spans high-tech customers in Hong Kong and major financial institutions in Latin America and the Middle East, where I have led significant digital transformation projects. I am passionate about building long-term relationships and delivering tailored solutions that empower my clients.
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Work history, roles, and key accomplishments
Gartner
Jan 2023 - Jan 2024 (1 year)
Responsible for daily dialogue with C-level customers to understand their needs and challenges. Integrated resources to deliver services that meet customer expectations, while expanding sales share and maintaining a healthy pipeline. Achieved a 100% renewal rate over two years and increased annual sales by 150%.
Huawei
Apr 2019 - Apr 2020 (11 months)
Formulated and completed sales strategies and goals while establishing trust with high-level customers. Coordinated internal resources and communicated program details effectively. Managed key accounts in the financial services sector and large enterprises.
China Mobile Group
Jan 2015 - Mar 2019 (4 years 2 months)
Managed key accounts and developed strategies to enhance customer relationships and sales growth. Focused on high-value clients and coordinated efforts to meet their needs effectively.
Degrees, certifications, and relevant coursework
Master's degree, Management of Computing Systems
2013 - 2014
Bachelor's degree, Management of Computing Systems
2009 - 2013
Software and tools used professionally
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