Cheeza Devera
@cheezadevera
Dedicated customer service assistant with virtual assistant experience.
What I'm looking for
I am a customer service assistant with a strong background in providing exceptional support and administrative assistance. My experience at VXI Global Solution has equipped me with the skills to manage customer inquiries effectively, resolve issues promptly, and maintain accurate records. I take pride in my ability to enhance customer satisfaction through efficient communication and collaboration with my team.
As a freelance virtual assistant, I have honed my organizational skills by managing administrative tasks such as scheduling appointments and facilitating project coordination. My education in social work has provided me with a solid understanding of human behavior and community development, which I apply to support individuals and teams effectively. I am passionate about using technology to streamline operations and improve productivity in any role I undertake.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
VXI Global Solution
Apr 2024 - Apr 2025 (1 year)
Managed customer inquiries and resolved issues efficiently, providing exceptional service via phone, email, and chat. Maintained accurate records, processed orders, and followed up on customer feedback.
Admin Assistant
US Relative
Jan 2023 - Jan 2024 (1 year)
Managed basic administrative tasks including scheduling appointments, responding to emails, and maintaining organized filing systems. Assisted in project coordination, facilitated communication between teams, and ensured timely completion of tasks.
Education
Degrees, certifications, and relevant coursework
Davao del Norte State College
Bachelor of Science in Social Work, Social Work
Gained foundational knowledge in human behavior, social welfare policies, and community development to support individuals and families in need.
Maco Institute Of Computer Systems Servicing Technology
Computer Systems Servicing Technology, Computer Systems Servicing
Trained in hardware and software installation, troubleshooting, and maintenance of computer systems and networks.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
de-cheeza.super.siteSalary expectations
Social media
Job categories
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