Charlene Odulio

Edited and enhanced photos for custom projects such as photobooks, cards, calendars, and prints using Shutterfly tools. Designed personalized photobooks by arranging photos, adding text, and matching layouts to event themes, ensuring all edited photos met quality standards for print and delivery.

Provided professional support to patients and clients via phone and email, managing calls, messages, and follow-ups. Handled patient records and data entry with accuracy and confidentiality, ensuring HIPAA compliance and efficient communication of patient updates to medical staff.

Provided technical support for Xfinity customers, resolving issues with internet, cable TV, and phone services. Troubleshot Wi-Fi and network problems, assisted with setup and installation of modems and routers, and diagnosed service outages.

Provided technical support for internet, cable, and phone services, assisting customers with troubleshooting and resolving issues. Handled account management tasks including billing concerns and service upgrades, while promoting Xfinity services to contribute to sales targets.

Edited and produced high-quality wedding videos, including highlight reels, full-length films, and same-day edits. Captured important moments from ceremonies and receptions, adding licensed music, sound effects, and custom motion graphics to enhance video quality.

Studied English language, literature, and effective teaching methods for high school students. Gained strong skills in communication, writing, lesson planning, and classroom management. Completed practice teaching to apply what was learned in real classroom settings.