Tyron Keanu RamosTR
Open to opportunities

Tyron Keanu Ramos

@tyronkeanuramos

Experienced Virtual Assistant with a strong background in customer service.

Philippines
Message

What I'm looking for

I am looking for a role that allows me to utilize my skills in a supportive environment, focusing on customer service and administrative tasks.

I am a dedicated Virtual Assistant with three years of experience providing remote administrative support. My career has been marked by a commitment to exceptional customer service and achieving 100% client satisfaction. I have honed my skills in schedule management, communication, and data organization, making me a valuable asset to any team.

Throughout my career, I have worked in various roles, including as a Healthcare Specialist and Customer Service Representative, where I effectively managed client inquiries and resolved issues promptly. My experience in market research and lead generation has further enhanced my ability to think critically and adapt to different challenges, ensuring that I meet and exceed expectations.

I am now seeking a role where I can leverage my skills and experience to contribute to a dynamic organization that values growth and innovation. I am eager to take on new challenges and continue my professional development in a supportive environment.

Experience

Work history, roles, and key accomplishments

LI

Healthcare Specialist/Administrative Assistant

Lab Express Inc.

Aug 2023 - Jul 2024 (11 months)

Managed complex schedules, handled inbound and outbound calls, and responded to emails efficiently. Responsible for scheduling appointments and processing diverse lab requests for diagnostic services.

DG

Market Research | Telephone Interviewer

Dynata Global

Aug 2022 - Oct 2022 (2 months)

Conducted market research by making and receiving calls, asking scripted questions to gather data. Utilized probing questions based on respondent answers to ensure comprehensive data collection.

SE

Freelance Driver

Self Employed

Aug 2024 - Present (10 months)

Provided private driving services for students, individuals, and families, ensuring safe and timely transportation. Managed personal schedule to accommodate various client needs and destinations.

CP

Customer Service Representative

Capital One Auto Finance | iQor Philippines

Oct 2018 - Jun 2020 (1 year 8 months)

Provided customer service by acting as a liaison, offering product/service information, and resolving account issues. Managed inbound and outbound calls, processed sales, and facilitated payment arrangements.

Education

Degrees, certifications, and relevant coursework

Lyceum of the Philippines University logoLU

Lyceum of the Philippines University

Bachelor of Science, Mechanical Engineering

Activities and societies: 1st Placer CoECs Amazing Race 2016; 3rd Placer Rubik's Cube Tournament 2017; Queen Emperatris 2019; Promoter Master 2019

Studied Mechanical Engineering, gaining foundational knowledge in the design, analysis, and manufacturing of mechanical systems. Developed skills in problem-solving and critical thinking relevant to engineering principles.

Tech stack

Software and tools used professionally

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Tyron Keanu Ramos - Healthcare Specialist/Administrative Assistant - Lab Express Inc. | Himalayas