Mark Anthony Padua

I am a detail-oriented professional with extensive experience as a virtual assistant, specializing in delivering high-quality administrative and customer service support. My background includes managing remote office tasks, handling phone inquiries, and ensuring that deadlines are met through strong research skills. I have been freelancing since 2021, providing computer services, repair, and sales, which has further honed my technical abilities.

Throughout my career, I have developed a strong commitment to customer satisfaction, adeptly troubleshooting issues and providing efficient solutions. My experience includes managing social media accounts, scheduling posts, and analyzing engagement metrics to enhance brand visibility. I am proficient in various tools such as Google Suite and MS Office, which I utilize to streamline processes and improve productivity.

With certifications in data entry and social media management, I have acquired skills in graphic and video creation using platforms like Canva and Adobe Premiere. I am passionate about project management and have mastered calendar management practices to optimize time efficiency. I am eager to leverage my skills and experience to contribute effectively to a dynamic team.