At MedTrainer, I owned the evolution of Primary Source Verification capabilities, improving verification workflows for healthcare organizations. I led API-driven automation that reduced average processing time from approximately 10 minutes to 3 minutes, with certain verification types completed in approximately 10 seconds.
At MedTrainer, I used operational volume and customer workflow data to prioritize an initial rollout across nine high-demand states. Coverage expanded to all combinations supported by the integration partner within four months, versus an original nine-month estimate.
Through 2DM - Tu Digital Marketing, I support small businesses with ecommerce, web platforms, workflow automation, and customer-facing digital experiences. I guide client engagements from discovery and requirements workshops through scoping, delivery, launch, and post-launch improvements, and have designed transaction experiences integrating WooCommerce, Stripe, Mercado Pago, and PayPal.
At Atos / Unify, I connected local market needs in Mexico with global product teams and managed product and marketing activities for an enterprise communications and collaboration portfolio. Earlier at Unify, I designed and implemented enterprise communications and networking solutions, including a geographically distributed OpenScape Voice deployment supporting more than 2,500 users.
