Cassandra Pope

Accurately measured and manually cut foam materials to specified dimensions using industrial cutting tools and templates. Interpreted blueprints, patterns, and work orders to ensure precise cuts and material usage.

Conferred with customers by telephone or in person to provide information about products and services, take orders or cancel accounts, and obtain details of complaints. Resolved service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.

Set up and operated machinery, including adjusting settings and ensuring proper operation. Monitored the production process to ensure that machinery was running smoothly and efficiently.

Managed cash handling operations, including opening and closing the store and completing financial reports. Delivered high-quality customer service in a fast-paced environment, ensuring customer satisfaction.

Completed an Associate's Degree program focusing on Medical Office Administration. Gained knowledge and skills relevant to healthcare office operations and management.

Obtained a high school diploma with a focus on Business studies. Developed foundational knowledge in business principles.