Carly Rischard

I am a customer-facing professional with experience building strong client relationships across SaaS, wellness, and retail sectors. I blend consultative sales, technical troubleshooting, and content-driven education to help clients realize measurable outcomes.

At Contentsquare I executed discovery calls and product demos, recommended A/B and speed optimizations that increased content conversion by 15%, and sourced enterprise opportunities including a $1.3M deal. I routinely partnered with product and engineering to resolve complex technical issues and created living documentation to support client success.

In retail and distribution roles I managed 170+ accounts, designed promotional strategies, and proposed a 12-week consulting project to improve in-store performance. In founder roles I scaled a vintage ecommerce brand with 60%+ margins and maintained a 100% customer satisfaction rate through personalized service and storytelling.

I also lead community-forward fitness events and instructor trainings, focusing on trust, retention, and experiential customer engagement. I bring empathy, ownership, and a proactive growth mindset to roles that require client advocacy and cross-functional collaboration.