Open to opportunities

Candace LaBella

@candacelabella

Message

Dynamic professional seeking opportunities for growth

United States

Message

What I'm looking for

Seeking a challenging role in a forward-thinking organization that values innovation, growth, and employee development.

As a seasoned training coordinator and operations expert, I excel in problem-solving and driving organizational excellence. With a keen analytical mindset, I've successfully managed LMS platforms, enhanced training programs, and consistently delivered results in fast-paced environments.

My experience in leadership and operations has equipped me with the skills to optimize processes, manage teams, and develop effective training programs. I'm a strong communicator with a proven track record of improving scheduling efficiency, enhancing customer service, and driving revenue growth.

I'm passionate about staying up-to-date with the latest technologies and trends, holding certifications in Google Data Analytics and Google IT. I'm excited to leverage my skills and expertise to drive growth and innovation in a forward-thinking organization.

Experience

Work history, roles, and key accomplishments

Current

Training Coordinator

Current

Nationwide Pet Insurance

Jan 2020 - Present (5 years 4 months)

Managed and optimized online courses within the Learning Management System, ensuring efficient course delivery and user experience.

Adobe Captivate Google Workspace Microsoft Office SharePoint Workday Leadership Operations Communication Process Optimization Team Management Training Development

Google IT Member Care Representative

Nationwide Pet Insurance

Jan 2017 - Jan 2020 (3 years)

Handled inbound calls to address inquiries about billing, product information, and cancellations, delivering exceptional customer service and resolution.

Customer Service Problem Solving Communication Lean