Christine Berrios
@christineberrios
Experienced training coordinator with a focus on operational efficiency.
What I'm looking for
As a dedicated training coordinator with extensive experience in optimizing learning and development programs, I have successfully managed and enhanced training initiatives across various organizations. My recent role at LoanCare involved boosting user engagement by 40% through effective administration of a comprehensive LMS, while also authoring SOPs that led to a significant increase in training completion rates.
My entrepreneurial spirit shines through my work as a Co-Founder and Operations Manager at HandyMatt Products & Services, where I directed daily operations and improved project timelines by 40%. My background in the United States Air Force as a Director of Training & Development has equipped me with the skills to lead teams effectively, streamline processes, and achieve measurable improvements in training effectiveness and employee engagement.
I am passionate about fostering a culture of continuous improvement and leveraging data-driven insights to enhance training programs. My commitment to excellence has been recognized through various awards, including Training Manager of the Year, and I continuously strive to implement innovative solutions that drive organizational success.
Experience
Work history, roles, and key accomplishments
Remote Training Coordinator
LoanCare
May 2023 - Present (2 years 1 month)
Managed and optimized the Cornerstone LMS, boosting user engagement by 40% through effective administration of over 300 course content pieces and user assignments. Authored comprehensive Standard Operating Procedures (SOPs) and training manuals, resulting in a 45% increase in user engagement with learning technologies. Streamlined onboarding processes for over 150 new hires annually, reducing time
Co-Founder/Operations Manager
HandyMatt Products & Services, LLC
Nov 2022 - Present (2 years 7 months)
Directed daily operations for a home renovation business, optimizing workflows and improving project timelines by 40%. Cultivated lasting client relationships through personalized service, achieving an 85% repeat customer rate. Developed and implemented dynamic pricing strategies that enhanced profit margins by 15%, leading to annual sales growth of $100,000.
Training Coordinator
Eckardt Group
Jul 2021 - Present (3 years 11 months)
Developed and executed comprehensive training programs for over 200 employees on change adaptation strategies, which improved employee engagement scores by 35%. Analyzed training effectiveness metrics, implementing data-driven adjustments that enhanced knowledge retention by 50%. Created and implemented extensive training programs in leadership and technical skills, impacting over 200 electricians
Director of Training & Development
United States Air Force
Dec 2018 - Present (6 years 6 months)
Directed a team of 19 HR and training professionals to optimize operational efficiency, achieving a 30% increase in training program effectiveness while managing a $634K training budget. Designed and facilitated targeted workshops that enhanced conflict resolution skills, resulting in a 35% decrease in interpersonal violence incidents. Streamlined the enrollment process for 85 certification course
Senior Training Manager
United States Air Force
Nov 2014 - Present (10 years 7 months)
Coached a diverse, geographically separated team of 12 training managers, conducting performance reviews and feedback sessions, resulting in an overall 35% improvement in team productivity. Oversaw the implementation of a comprehensive quality control framework that led to a 41% increase in employee qualifications and certifications. Spearheaded a comprehensive overhaul of the global training prog
Training & Development Manager
United States Air Force
Oct 2013 - Present (11 years 8 months)
Headed the development, execution, scheduling, and evaluation of 150 maintenance and logistics courses, effectively managing a $700K training budget. Analyzed performance data to generate actionable insights, achieving a reporting accuracy rate of 98% and enabling the identification of key success metrics. Executed the integration of cutting-edge learning technologies, resulting in an increased kn
Education
Degrees, certifications, and relevant coursework
Cornerstone OnDemand
Certification, Cornerstone Learning Specialist
Completed an online certification as a Cornerstone Learning Specialist. This program focused on the administration and optimization of the Cornerstone LMS platform.
Ashland University
Bachelor of Science, Organizational Development
Studied Organizational Development, focusing on strategies for improving organizational effectiveness and employee performance. Gained expertise in areas such as talent development, change management, and training program design.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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