Camila Mateus Rojas

Handled customer inquiries via chat and email, assisting customers from other countries and professionally managing upset or dissatisfied customers.

Acquired knowledge in banking and customer service, handling new tools and improving intra and interpersonal relationships.

Gained knowledge in customer service, handling internal tools, and improving agility in computer management.

Acquired greater understanding and tolerance for customers in a sales support role.

Pursued a degree in Modern Languages, gaining proficiency in multiple languages and intercultural communication.

Completed a Commercial Bachelor's Degree, developing foundational business and customer service skills.