Open to opportunities

Camesha Pruitt

@cameshapruitt

Message

I resolve complex customer orders, claims, and delivery issues across fast-paced operations.

United States

Message

What I'm looking for

I'm looking for a customer operations or client support role where I can resolve complex issues, guide customers through processes, collaborate across teams, and improve service outcomes through accurate follow-through.

At The Fresh Factory, I managed customer orders from entry through production, quality release, and shipment, coordinating with production, warehouse, quality, logistics, and carriers to keep deliveries on track.

Previously at US Foods, I investigated claims and service concerns for customers, vendors, and carriers, maintained detailed Salesforce documentation, and achieved a 95 percent carrier collection rate through consistent follow-up. I enjoy guiding customers through complex processes, researching issues thoroughly, and coordinating practical resolutions across internal teams.

Experience

Work history, roles, and key accomplishments

Customer Operations Coordinator

The Fresh Factory

Feb 2025 - Jul 2026 (1 year 5 months)

Managed customer orders from entry through production, quality release, and shipment, ensuring order details and timelines were accurate. Coordinated with production, quality, warehouse, and logistics teams to resolve order, inventory, and shipping issues.

Salesforce Problem Solving Documentation Cross functional Coordination