Bukola Adelusola
@bukolaadelusola
Hi, I'm Bukola. I specialize in operations support, guest communication, and quality assurance for hospitality businesses. I enjoy improving systems
NigeriaWhat I'm looking for
I've supported customers across PayHippo, Rachie Luxury Stays, retail, and administrative environments, delivering clear, empathetic service across fintech and hospitality.
At PayHippo, I managed 50–80 outbound calls daily, guided referred customers through loan applications, and onboarded 10–25 customers monthly while maintaining accurate CRM records. At Rachie Luxury Stays, I resolved guest booking, check-in, and stay issues across Airbnb, Booking.com, and VRBO while coordinating cleaners, vendors, and property owners.
I'm comfortable working remotely across email, chat, phone, and WhatsApp, using CRM, property management, and collaboration tools to keep customers informed and operations moving.
Experience
Work history, roles, and key accomplishments
Sales Executive - Customer Support & Onboarding
PayHippo
Jan 2023 - Dec 2026 (3 years 11 months)
Managed outbound calls and onboarded new customers, maintaining CRM records and collaborating with support teams.
Customer Support & STR Operations Specialist
Rachie Luxury Stays
Jan 2022 - Dec 2025 (3 years 11 months)
Provided guest support across booking platforms, resolved issues, and coordinated operations to ensure positive experiences.
Administrative Officer
First Royal Oil
Jan 2021 - Dec 2022 (1 year 11 months)
Supported administrative operations, assisted customers and stakeholders, and managed financial records.
Cashier & Customer Service Representative
Retail Environment
Jan 2020 - Dec 2021 (1 year 11 months)
Delivered customer service and processed transactions accurately in a fast-paced retail setting.
Education
Degrees, certifications, and relevant coursework
Wrix-way Tech Hub
Professional Program, Digital Marketing
Enrolled in the Digital Marketing Professional Program, currently in progress.
University of Lagos
Bachelor of Science, Accounting
Pursued a Bachelor of Science in Accounting.
STR Academy
Certificate, Hospitality
Completed short-term rental operations and hospitality training.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Social media
Job categories
Skills
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