Prince Meyiwa

I’m a Customer Support Specialist focused on delivering disciplined, high-touch remote customer service for international clients and growing businesses. I combine clear communication with CRM-based workflow management to keep customers supported, informed, and moving forward with confidence.

In my roles, I’ve onboarded 20+ new customers weekly, maintained a 90%+ customer satisfaction rating, and organized 100+ customer records and service documents with high accuracy. I also reduced outbound follow-up delays by 50% through CRM-based scheduling and structured outreach tracking—handling inquiries, billing concerns, escalations, bookings, and proactive follow-ups across email, phone, and live chat.