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Chisom Ajah

@chisomajah

Detail-oriented remote Customer Support Specialist and Virtual Assistant focused on fast, organized service.

Nigeria
Message

What I'm looking for

I’m looking for full-time or part-time remote work where I can provide email/chat customer support, manage virtual assistant operations, keep accurate records, support recruitment coordination, and coordinate calendars with clear communication.

I’m a detail-oriented remote professional combining customer support, virtual assistance, and administrative operations. I’m known for strong written English, excellent organization, and keeping workflows moving smoothly.

In my current freelance role, I respond to customer inquiries via email and chat, coordinate schedules, and support administrative workflows. I maintain accurate records through data entry, document review, and calendar management, using CRM tools to stay organized.

I also support recruitment coordination and follow-ups, bringing careful communication and time management to every step. Alongside support tasks, I handle practical operations support to ensure the day-to-day process stays efficient.

Previously, I managed guest services, bookings, and issue resolution as a Receptionist. I also maintained financial records and administrative reports as a Cashier / Record Officer, strengthening my attention to detail and reliability across different environments.

Experience

Work history, roles, and key accomplishments

FR
Current

Virtual Assistant & Support Specialist

Freelance

Jan 2023 - Present (3 years 6 months)

Responded to customer inquiries via email and chat and coordinated schedules and administrative workflows. Maintained accurate records with data entry and supported recruitment coordination and follow-ups.

SC

Cashier / Record Officer

St. Michael's Catholic Church

Nov 2018 - Aug 2021 (2 years 9 months)

Maintained financial records and produced administrative reports.

Education

Degrees, certifications, and relevant coursework

Enugu State University of Science and Technology logoET

Enugu State University of Science and Technology

Bachelor of Science, Food Science and Technology

2019 - 2024

Earned a B.Sc. in Food Science and Technology at Enugu State University of Science and Technology from 2019 to 2024.

Tech stack

Software and tools used professionally

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