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Brittany Cromer-Nunoofio

@brittanycromer-nunoo

I streamline operations, support clients, and keep teams organized across veterinary, retail, and e-commerce environments.

United States

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What I'm looking for

I'm looking for a role where I can support clients and teams through organized administration, responsive service, operational coordination, and continuous process improvement.

I'm an administrative and customer-service professional who keeps daily operations moving across veterinary care, retail, and e-commerce environments.

At Noe Animal Hospital and Animal Farm Hospital, I enter patient treatment and medication data, coordinate appointments across phone, text, and email, communicate preventative-care protocols, process payments, and reconcile end-of-day reports. I also help maintain safe, sanitary facilities and support hands-on patient care.

Previously, I supported Riot Swim LLC with executive scheduling, meeting materials, expense reports, invoice reconciliation, market research, website content updates, and SEO. I collaborated across teams to help improve project completion and e-commerce operations.

My retail leadership experience at Oak+Fort, Planet Blue, and Aldo Accessories includes inventory audits, sales analysis, client relationship management, payroll, onboarding, scheduling, team training, and resolving customer concerns.

Experience

Work history, roles, and key accomplishments

Veterinary Receptionist (CSR)

Noe Animal Hospital, Animal Farm Hospital

Jan 2024 - Aug 2026 (2 years 7 months)

Accurately enters medical data including treatments and medications for patients. Assists clients with scheduling appointments and answering questions via telephone, text messaging, and email.

Medical Data Entry Client Scheduling Customer Service Cash Reconciliation Preventive Care

Veterinary Technician Assistant

Mission Pet Hospital

May 2024 - Nov 2025 (1 year 6 months)

Assisted with animal restraint, administered vaccines, and performed basic nursing skills such as catheter removal and TPR monitoring. Maintained cleanliness of the hospital.

Animal restraint Vaccine Administration Blood Sample Collection Nursing Housekeeping

Assistant Store Manager

Oak+Fort

Jul 2023 - Jan 2024 (6 months)

Streamlined inventory management with regular audits and efficient stock organization. Assisted in analyzing sales data to improve store performance.

Inventory Management Sales Analysis Customer Relationship Management Complaint Resolution

Executive Administrative Assistant

Riot Swim LLC

Mar 2021 - May 2023 (2 years 2 months)

Conducted market research and handled administrative tasks such as expense report processing and invoice reconciliation. Optimized website performance with SEO techniques.

Market Research Expense Reporting Invoice Reconciliation SEO Calendar Management Cross Functional Collaboration

Assistant Store Manager

Planet Blue

Jul 2019 - Apr 2020 (9 months)

Analyzed sales numbers and market trends to determine store improvements. Managed daily operations and administrative tasks including payroll and onboarding.

Sales Analysis Payroll Processing ADP New Hire Onboarding Record keeping Store Operations