Sherly Quezada

I’m a highly organized operations and customer-service professional with over six years of experience leading daily business functions, coordinating schedules, and keeping operations running smoothly. I’m known for strong time management, problem-solving, and supporting both teams and customers.

As a Store Manager, I manage daily operations, scheduling, and staff training to ensure consistent service and productivity. I communicate with business clients and vendors, oversee inventory and ordering, and improve workflow efficiency across shipping, printing, and notary services.

I create practical training materials—like pricing flyers and step-by-step guides—to streamline employee performance, and I lead team meetings while delegating tasks to foster a positive, professional environment. Previously, as an Assistant Manager, I supported store management, employee coordination, and cash handling, and helped implement process improvements that improved workflow and accuracy.

Before my retail operations focus, I strengthened my administrative and service foundation through veterinary and animal care roles. As a Veterinary Assistant, I supported exams, procedures, and surgeries, maintained medical records, prepared exam rooms, and handled front-desk administrative duties; earlier, as a Kennel & Boarding Assistant, I coordinated feeding, exercise, medication distribution, and client drop-off/pick-up scheduling.