Amber Rose
@amberrose
Detail-oriented customer service and administrative professional delivering fast, accurate support in high-volume environments.
What I'm looking for
I’m a detail-oriented customer service and administrative professional with 5+ years of experience providing exceptional support in fast-paced environments. I handle high volumes of customer interactions, resolve issues efficiently, and maintain accuracy while multitasking—whether in-person or remote.
From front desk and appointment scheduling in a veterinary setting to order communication and on-time delivery as a DoorDash/Instacart delivery driver/shopper, I focus on clear communication, confidentiality, and dependable follow-through. I bring strong organization, time management, and documentation skills, along with hands-on experience using Microsoft Office, Google Workspace, and multiple scheduling and communication tools.
Experience
Work history, roles, and key accomplishments
Walmart Associate
Walmart
Jun 2026 - Present (1 month)
Completed personal shopping orders for pickup or delivery while balancing multiple priorities and meeting performance expectations. Collaborated with team members to support smooth daily operations.
Delivery Driver / Shopper
DoorDash & Instacart
Mar 2025 - Present (1 year 4 months)
Managed customer orders with strong focus on communication, accuracy, and on-time delivery. Resolved customer issues quickly and maintained efficient independent time management.
Animal Care Receptionist & Tech
Animal Emergency and Urgent Care Center
Jul 2025 - Nov 2025 (4 months)
Handled high-volume incoming phone calls and front desk operations, including scheduling appointments and checking patients in. Entered client information, processed invoices/payments/estimates, and communicated professionally in stressful situations while supporting veterinary staff.
Retail / Customer Service Associate
Bealls
Aug 2021 - Jul 2025 (3 years 11 months)
Provided exceptional customer service in a high-volume retail environment by processing purchases, returns, and exchanges accurately. Assisted customers with product recommendations and issue resolution while managing inventory and maintaining organized stock.
Retail / Customer Service Associate
Burlington
Aug 2021 - Jul 2025 (3 years 11 months)
Provided exceptional customer service in a high-volume retail environment by processing purchases, returns, and exchanges accurately. Assisted customers with product recommendations and issue resolution while managing inventory and maintaining organized stock.
Retail / Customer Service Associate
ALDI
Aug 2021 - Jul 2025 (3 years 11 months)
Provided exceptional customer service in a high-volume retail environment by processing purchases, returns, and exchanges accurately. Assisted customers with product recommendations and issue resolution while managing inventory and maintaining organized stock.
Retail / Customer Service Associate
HomeGoods
Aug 2021 - Jul 2025 (3 years 11 months)
Provided exceptional customer service in a high-volume retail environment by processing purchases, returns, and exchanges accurately. Assisted customers with product recommendations and issue resolution while managing inventory and maintaining organized stock.
Veterinary Assistant / Kennel Assistant
Heroes Veterinary Hospital
Nov 2022 - Feb 2024 (1 year 3 months)
Maintained accurate medical records and patient documentation while supporting daily operations in a fast-paced medical environment. Assisted with scheduling and client communication and coordinated treatment preparation with organized workspaces.
Veterinary Assistant / Kennel Assistant
Banfield Pet Hospital
Nov 2022 - Feb 2024 (1 year 3 months)
Maintained accurate medical records and patient documentation while supporting daily operations in a fast-paced medical environment. Assisted with scheduling and client communication and coordinated treatment preparation with organized workspaces.
Babysitter / Housekeeper
Private Families
Sep 2017 - Jan 2024 (6 years 4 months)
Managed daily schedules and household organization independently while maintaining clean, organized environments. Demonstrated reliability, discretion, and time management while balancing multiple responsibilities.
Education
Degrees, certifications, and relevant coursework
Florida Virtual School
High School Diploma
Earned a High School Diploma from Florida Virtual School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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