Jaysa Jelks

Provided compassionate care and support to animals and their owners in clinic settings. Administered medications, vaccinations, and treatments as directed by veterinary staff. Assisted veterinarians with animal examinations and treatments, including monitoring surgeries.

Analyzed department metrics and performance, reporting findings to management. Implemented proper animal restraint, basic care education, and cephalic blood draws for snap tests, while training the team on protocols. Devised and implemented processes and procedures to streamline operations and educated staff on organizational mission and goals.

Managed accounts receivable and billing processes for over 200 clients. Resolved billing discrepancies and processed customer payments in a timely manner. Collaborated with cross-functional teams to implement process improvements for billing efficiency.

Coordinated restocking of sales floor with current merchandise and accurate signage for promotions. Processed refunds, exchanges, and offered store credit to achieve customer satisfaction. Balanced and organized cash register by handling cash, counting change, and storing coupons.

Evaluated employee skills and knowledge, providing training and mentoring to individuals. Delivered superior training and leadership to teams to boost performance and help achieve targets. Monitored employee actions for safety, sanitation, and general housekeeping compliance, proactively protecting staff and customers.

Studied the fundamentals of biology, including various aspects of life sciences. Gained knowledge in areas such as cellular biology, genetics, and ecology.

Focused on the principles and techniques of audio production. Developed skills in sound engineering, recording, and mixing.