Brandon Hernandez
@brandonhernandez
Experienced finance and sales manager with a strong customer service background.
What I'm looking for
With over 16 years of experience in customer service, sales, and finance, I have developed a proven track record of success in meeting and exceeding sales goals. My role as a Finance & Sales Manager at AXE Trailers, LLC has honed my ability to build and maintain strong relationships with customers while ensuring their financial needs are met through collaboration with multiple banks. My strong mathematical skills and attention to detail have been crucial in managing a diverse portfolio of 20-50 accounts consistently.
Prior to my current position, I excelled as a Customer Service Representative at Chewy.com, where I handled over 70 daily calls, addressing customer needs and providing effective solutions. My experience at Office Depot further solidified my customer service skills, as I assisted customers with technology and furniture sales. I am detail-oriented, exceptionally organized, and a strong team player, always striving to deliver the best service possible.
Experience
Work history, roles, and key accomplishments
Finance & Sales Manager
AXE Trailers, LLC
Jan 2020 - Jan 2025 (5 years)
Managed customer relationships and financial requirements, working closely with banks to meet customer needs. Oversaw 20-50 accounts consistently while excelling in truck and trailer sales and financial services.
Customer Service Representative
Chewy.com
Jan 2018 - Feb 2020 (2 years 1 month)
Handled over 70 daily customer calls, addressing various needs and providing solutions. Demonstrated strong communication skills through email and chat, ensuring customer satisfaction.
Customer Service Representative
Office Depot
Jan 2009 - Jan 2018 (9 years)
Provided daily assistance to customers, focusing on technology and furniture sales. Memorized product lines to enhance service delivery and customer satisfaction.
Education
Degrees, certifications, and relevant coursework
McArthur High School
High School Diploma, General Education
2005 - 2009
Completed high school education with a focus on developing foundational skills necessary for future academic and career pursuits.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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