Kelly BrennanKB
Open to opportunities

Kelly Brennan

@kellybrennan

Results-driven finance professional with over fifteen years of experience.

United States

What I'm looking for

I am seeking a role that offers opportunities for growth and challenges in a dynamic environment.

I am a seasoned finance professional with over fifteen years of experience in banking, sales, and finance industries. My career has been marked by a commitment to excellence and a results-driven approach. I have a strong background in accounting and finance, complemented by extensive education and training. I pride myself on being a quick learner, able to excel under pressure while effectively communicating complex ideas.

Throughout my career, I have progressively advanced through multiple promotions at Bank of America, where I currently serve as a Client Service Representative. In this role, I cater to esteemed clientele and facilitate investment referrals to Merrill. My expertise in addressing client inquiries and offering strategic resolutions for complex scenarios has been a key factor in my success. I also have experience as a Teller Supervisor, where I developed sales goals and strategies for my team, ensuring operational efficiency and exceptional customer service.

Experience

Work history, roles, and key accomplishments

BA
Current

Client Service Representative

Bank of America

Mar 2017 - Present (8 years 3 months)

Progressively advanced through multiple promotions, catering to esteemed clientele. Served as the designated ambassador facilitating investment referrals to Merrill. Demonstrated expertise in addressing client inquiries and offering strategic resolutions for complex scenarios.

TZ

Bartender

The End Zone

Jan 2011 - Dec 2020 (9 years 11 months)

Provided excellent customer service and managed cash and card transactions, including balancing the cash register. Leveraged social media and other outlets to market and host various events.

BA

Teller Supervisor

Bank of America

Jan 2007 - Dec 2012 (5 years 11 months)

Facilitated the transition from LaSalle Bank to Bank of America and supervised tellers in daily operational procedures. Developed sales goals, strategies, and employee schedules, assisting tellers with complex situations. Was solely responsible for TCD machine operations.

Education

Degrees, certifications, and relevant coursework

GU

Governors State University

Bachelor of Arts, Accounting

0

Grade: GPA: 3.5 Dean’s L ist Recipient

Tech stack

Software and tools used professionally

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Kelly Brennan - Client Service Representative - Bank of America | Himalayas