Kelly Brennan
@kellybrennan
Results-driven finance professional with over fifteen years of experience.
What I'm looking for
I am a seasoned finance professional with over fifteen years of experience in banking, sales, and finance industries. My career has been marked by a commitment to excellence and a results-driven approach. I have a strong background in accounting and finance, complemented by extensive education and training. I pride myself on being a quick learner, able to excel under pressure while effectively communicating complex ideas.
Throughout my career, I have progressively advanced through multiple promotions at Bank of America, where I currently serve as a Client Service Representative. In this role, I cater to esteemed clientele and facilitate investment referrals to Merrill. My expertise in addressing client inquiries and offering strategic resolutions for complex scenarios has been a key factor in my success. I also have experience as a Teller Supervisor, where I developed sales goals and strategies for my team, ensuring operational efficiency and exceptional customer service.
Experience
Work history, roles, and key accomplishments
Client Service Representative
Bank of America
Mar 2017 - Present (8 years 3 months)
Progressively advanced through multiple promotions, catering to esteemed clientele. Served as the designated ambassador facilitating investment referrals to Merrill. Demonstrated expertise in addressing client inquiries and offering strategic resolutions for complex scenarios.
Bartender
The End Zone
Jan 2011 - Dec 2020 (9 years 11 months)
Provided excellent customer service and managed cash and card transactions, including balancing the cash register. Leveraged social media and other outlets to market and host various events.
Teller Supervisor
Bank of America
Jan 2007 - Dec 2012 (5 years 11 months)
Facilitated the transition from LaSalle Bank to Bank of America and supervised tellers in daily operational procedures. Developed sales goals, strategies, and employee schedules, assisting tellers with complex situations. Was solely responsible for TCD machine operations.
Education
Degrees, certifications, and relevant coursework
Governors State University
Bachelor of Arts, Accounting
Grade: GPA: 3.5 Dean’s L ist Recipient
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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