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Bramwel Omenyo

@bramwelomenyo

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Detail-oriented sales and customer support professional driving territory growth and CRM excellence.

Kenya

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What I'm looking for

I seek a customer-facing sales or support role where I can grow territory coverage, use CRM skills, improve processes, and contribute to a collaborative, results-driven team.

I am a detail-oriented sales and customer support professional with hands-on experience in outreach, follow-ups, CRM management, and stakeholder coordination. I consistently manage communications across WhatsApp, email, and phone while maintaining accurate records and producing clear reports.

My background includes promotion and market-coverage work for major FMCG brands where I increased visibility, expanded route penetration, and onboarded new retail outlets. I prepared daily, weekly, and monthly sales reports and used CRM and spreadsheets to track performance and inventory.

I have supported project coordination, tendering processes, and administrative workflows in both corporate and government settings, contributing to reporting, data collection, and operational improvements. I am comfortable working remotely, meeting deadlines, and supporting onboarding and engagement processes.

I bring strong negotiation, communication, problem-solving, and leadership skills, with proven ability to maintain retailer relationships, follow through on leads to close sales, and streamline sales processes for improved efficiency.

Experience

Work history, roles, and key accomplishments

Market-Based Representative

Mars Wrigley (Towfiq Distributors)

Jul 2025 - Nov 2025 (4 months)

Executed product promotion and brand visibility across retail and wholesale outlets, expanded market coverage by onboarding new retail outlets, and prepared daily and weekly sales reports documenting stock movement and route performance.

Merchandising Sales Reporting CRM Customer Outreach

Marketing Representative (FMCG)

Unilever (Dahlia Bottlers Ltd)

Mar 2024 - May 2025 (1 year 2 months)

Executed brand promotion and demonstrations that boosted sales revenue, tracked leads and order status, consistently met monthly quotas, and prepared weekly and monthly performance reports.

Sales Presentations Lead Follow Up CRM Social Media Sales Reporting Vendor Relations Time Management

Front Desk Customer Service

Amanda Pharmacy and Clinic

Jan 2023 - Jun 2024 (1 year 5 months)

Served as primary contact for inquiries and scheduling, maintained client and stock records, handled follow-ups to ensure customer satisfaction, and supported prescription processing and basic onboarding.

Customer Service Scheduling Record keeping Patient Support Sales Reporting Communication Documentation

Marketing Representative & Asst. Project Coordinator

Bayer East Africa Ltd

Jul 2023 - Feb 2024 (7 months)

Supported project coordination and reporting, used CRM and spreadsheets to monitor performance, delivered customer service and feedback collection, and assisted inventory planning for fast-moving items.

Project Coordination CRM Reporting Customer Service Inventory Planning Research Data Analysis

Administrative Attaché

County Government of Uasin Gishu

Sep 2021 - Nov 2023 (2 years 2 months)

Contributed to administrative workflows including report writing, data collection, tendering processes, project visibility, and minute taking to support HR and project operations.

Report Writing Data Collection Project Management Minute Taking Administrative Support Analysis

Customer Service & Front Desk

Cindy Cyber & Internet Services

Jan 2020 - Aug 2023 (3 years 7 months)

Managed customer service and social media engagement, performed data and document entry, and handled marketing and printing tasks while supporting general cyber services.