Bo Robert

I am a hardworking and dedicated Customer Service Representative with over 4 years of part-time experience in fast-paced environments, including telecommunications and car rental services. I am known for delivering excellent customer support, resolving issues efficiently, and creating positive experiences for customers. My background includes a Computer Technology Certification, which complements my strong ability to adapt, learn quickly, and thrive in team-oriented settings.

During my time at T-Mobile and Triangle Rent A Car, I assisted customers with billing inquiries, technical issues, and product recommendations while maintaining high customer satisfaction through quick problem-solving and friendly service. I promoted additional features and upgrades, contributing to sales goals, and helped clients with reservations, check-ins, and vehicle returns, always ensuring a professional and courteous demeanor.

I am eager to leverage my skills in customer service and technical support in a full-time or part-time role, where I can continue to grow and contribute to a team that values excellent service and customer satisfaction.