Oluwaseun Akanni

I am a dedicated and reliable Customer Service Representative with over 7 years of experience in technical support, particularly within the healthcare and technology sectors. My expertise lies in solving complex technical issues while providing exceptional customer experiences. I pride myself on my ability to communicate technical solutions in a user-friendly manner, ensuring that customers feel supported and understood.

Throughout my career, I have worked with various organizations, including Zebra Technologies and Xerox, where I have honed my skills in technical troubleshooting, customer relationship management, and conflict resolution. I have consistently achieved high first-call resolution rates and have been recognized for my patience, resourcefulness, and commitment to delivering fast and effective solutions. My experience also includes training new team members and conducting customer satisfaction surveys to drive continuous improvement.

I am passionate about leveraging my skills to enhance customer experiences and contribute to organizational success. I thrive in fast-paced environments and am always eager to take on new challenges that allow me to grow professionally.