Blessing Ofulue

As a dedicated customer service professional, I have consistently demonstrated my ability to exceed targets and foster strong customer relationships. My experience spans across various industries, where I have successfully increased sales and customer satisfaction through effective communication and problem-solving skills. At Bethmoda Jewelry, I achieved a remarkable 122.22% sales boost in 2023, showcasing my capability to leverage product knowledge for value-added solutions.

In my previous roles, I have effectively managed customer inquiries, streamlined operations, and led teams to ensure high-quality service delivery. My tenure at ShopMora allowed me to hone my leadership skills while collaborating closely with the founder to enhance client-facing operations. I pride myself on my ability to de-escalate complex issues and maintain a high level of customer satisfaction, as evidenced by my commendations from management.