Open to opportunities

Birgit Yegülalp

@birgityeglalp

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People-focused professional combining hospitality and recruitment expertise with strong communication skills.

Belgium

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What I'm looking for

I seek a role where I can coach and lead projects in a remote-friendly environment, combining strategy, operations, and client-facing work with growth opportunities.

I’m an experienced professional with a strong background in hospitality, recruitment and communication. Over the past decade, I’ve built a career focused on people, performance and connection, from managing teams in international environments to supporting professionals in finding clarity and direction in their work.

My experience spans talent acquisition, client relationship management and digital communication. I’ve worked in both fast-paced corporate settings and entrepreneurial environments, which taught me how to stay adaptable, organised and focused on results.

I value structure, open communication and collaboration. I enjoy roles that combine analytical thinking with a human touch, whether it’s building teams, improving processes or helping others reach their full potential.

I’m currently open to part-time remote roles where I can contribute my skills in a people-focused and dynamic environment.

Experience

Work history, roles, and key accomplishments

Current

Founder & Success Coach

Current

Birgit Selma

Mar 2020 - Present (5 years 7 months)

Founded and run an online coaching practice guiding ambitious women via Human Design, designing 1:1 and group programs, managing marketing and operations, and improving client conversion through monthly performance analysis.

Coaching Human Design Asana Zapier MailerLite Social Media Marketing Client Acquisition Process Automation

Social Media & Marketing Manager

DA'CORD Diving

Oct 2024 - Nov 2025 (1 year 1 month)

Managed social media communication and online marketing campaigns, planned and designed Canva Pro content, and implemented engagement strategies to strengthen local diving community visibility.

Social Media Strategy Canva Content Creation Community Engagement Campaign Management Copywriting

Freelance PADI Diving Instructor

Self Employed

Jan 2021 - Jan 2025 (4 years)

Delivered recreational diving courses and guided certified divers to PADI standards across Belgium and Greece, collaborating with local centres and maintaining high customer satisfaction.

Diving Instruction PADI Standards Customer Service Multilingual Communication

Freelance Hospitality Professional

Temper Platform

Nov 2018 - Jan 2025 (6 years 2 months)

Provided freelance hospitality services for restaurants and events, supporting high-volume and fine-dining operations while maintaining a 4.8/5 client satisfaction rating.

event support Customer Service

Scuba Instructor

Trident Scuba School

Jun 2018 - Nov 2019 (1 year 5 months)

Led daily diving courses and excursions for international guests and supported operational planning and student certification processes at a dive school in Rhodes.

Diving Instruction Safety Procedures Guest Relations Certification Management Operational Support

Consultant / Head-hunter / Manager

Oliver James Associates

Aug 2013 - Jun 2018 (4 years 10 months)

Built the Risk, Quantitative & Compliance market in the Netherlands, secured 20+ client partnerships, trained small teams, and achieved ~€1M in billings with four promotions in four years.

Executive Search Business Development Team Management Client Relationship Management Recruitment Sales

Consultant – Accounting & Finance

Hays

Dec 2010 - Oct 2012 (1 year 10 months)

Built the contracting business for accounting and finance roles in Amsterdam, managed full recruitment cycle, and ranked in the top 25% of national performance.

Recruitment Contracting Interviewing Onboarding Client Management

Senior Consultant

Unique

Jun 2008 - Nov 2010 (2 years 5 months)

Managed end-to-end recruitment for administration, finance, and sales roles, trained new consultants, and contributed to team KPI achievements.

Recruitment Training Candidate Sourcing KPIs Onboarding

Assistant Head of Housekeeping

EW Facility Services

Jun 2007 - Jan 2008 (7 months)

Supervised a multicultural team of 40 cleaners at a 5-star hotel, ensuring operational efficiency and high guest satisfaction.

Team Supervision Quality Control

Assistant Manager

Gasthof Edelweisshaus

Dec 2006 - Apr 2007 (4 months)

Co-managed daily guesthouse operations during the winter season, overseeing service delivery and guest experience.

Hospitality Management Operations Guest Service Team Coordination

Intern – Assistant to GM

Manchebo Beach Resort & Spa

Apr 2005 - Jan 2006 (9 months)

Supported the general manager and implemented operational process improvements that increased guest satisfaction by 7%.

Process Improvement Process Optimization

Education

Degrees, certifications, and relevant coursework

Universitat Autònoma de Barcelona

Master in International Business Management, International Business Management

2012 - 2013

Grade: Distinction (GPA 4.0)

Completed a Master in International Business Management with a focus on international finance, marketing, leadership, and digital strategy; graduated with distinction.

Stenden University

Bachelor of Business Administration, International Hospitality Management

2001 - 2006

Activities and societies: Internship at Manchebo Beach Resort & Spa, Aruba

Earned a Bachelor of Business Administration in International Hospitality Management with practical internship experience at Manchebo Beach Resort & Spa, Aruba.