Billi Sue Burgett

I am a dedicated customer support professional with over 5 years of experience in client service, conflict resolution, and account management. My career has been marked by a commitment to delivering exceptional service and maintaining high levels of customer satisfaction. I thrive in fast-paced environments and excel at managing high-volume inquiries while ensuring accuracy and professionalism.

Throughout my career, I have developed strong skills in multichannel customer support, payment processing, and CRM systems. My experience includes roles such as Customer Service Manager at Advance Loan Inc, where I achieved a 98% satisfaction rate in resolving account disputes, and as a Customer Support Specialist at UPS, where I maintained a perfect on-time delivery record. I am adept at utilizing remote communication tools and virtual collaboration platforms, making me an effective team member in any remote setting.