Bhumika Chotaliya

I’m a detail-oriented operations and administration professional with 6+ years of experience independently managing education programmes, business processes, and content strategy. I’ve delivered high-quality remote administrative and operational support, strengthening scheduling, documentation, and stakeholder communication to keep work accurate and on time.

In my Education Operations Manager role, I independently handled enrolments, scheduling, resource planning, and compliance reporting, maintained error-free student records, and coordinated daily client communication via email and messaging platforms. I also designed administrative systems that improved efficiency and reduced manual follow-up by ~30%, while planning monthly schedules to deliver activities within scope. Alongside operations, I’m an Author & Content Strategist who has published multiple books and built multi-channel content strategies—producing SEO-aware blog posts, social media content, and newsletters, while managing vendor relationships, production timelines, and quality reviews across simultaneous projects.