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supriya kalyaniSK
Open to opportunities

supriya kalyani

@supriyakalyani

Remote virtual assistant and operations professional with 16+ years supporting international clients.

India
Message

What I'm looking for

I’m looking for remote operations support where I can manage calendars and emails, coordinate projects, and deliver clear customer communication—working closely with teams in fast-paced environments.

I’m a results-driven remote Virtual Assistant and operations professional with 16+ years of experience supporting international clients through administrative operations, content writing, and customer support. I focus on improving day-to-day efficiency by managing calendars, emails, and client communication with a strong service mindset.

In my recent role as an Academic Writer / Content Writer / Virtual Assistant for international clients, I delivered 50+ academic writing projects and maintained a 95% on-time delivery rate through disciplined timeline and quality management. I also supported operations by handling client communications, scheduling, and document preparation, while coordinating with remote teams to streamline workflows. Earlier, as an Academic Counselor, I advised students on academic pathways and career opportunities—driving 30% higher client engagement—and created academic content and resources for 50+ clients with a 90% satisfaction rating.

Before moving fully into remote support, I worked on-site in business executive roles where I managed operations and client relationships and helped increase customer satisfaction by 30%. That blend of administrative strength, client-focused communication, and coordination experience shapes how I work today: organized, responsive, and dependable in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Studypool.com logoST

Academic Writer / VA

Studypool.com

Aug 2020 - Apr 2025 (4 years 8 months)

Delivered 50+ academic writing projects for international clients, maintaining a 95% on-time delivery rate through timeline and quality management. Provided virtual assistance including client communication, scheduling, and document preparation, while coordinating with remote teams to improve workflows.

Education

Degrees, certifications, and relevant coursework

SC

Sophia Girls' College

Bachelor of Business Administration, Business Administration

2009 -

Bachelor of Business Administration (BBA) from Sophia Girls' College (2009 batch).

Tech stack

Software and tools used professionally

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