supriya kalyani
@supriyakalyani
Remote virtual assistant and operations professional with 16+ years supporting international clients.
What I'm looking for
I’m a results-driven remote Virtual Assistant and operations professional with 16+ years of experience supporting international clients through administrative operations, content writing, and customer support. I focus on improving day-to-day efficiency by managing calendars, emails, and client communication with a strong service mindset.
In my recent role as an Academic Writer / Content Writer / Virtual Assistant for international clients, I delivered 50+ academic writing projects and maintained a 95% on-time delivery rate through disciplined timeline and quality management. I also supported operations by handling client communications, scheduling, and document preparation, while coordinating with remote teams to streamline workflows. Earlier, as an Academic Counselor, I advised students on academic pathways and career opportunities—driving 30% higher client engagement—and created academic content and resources for 50+ clients with a 90% satisfaction rating.
Before moving fully into remote support, I worked on-site in business executive roles where I managed operations and client relationships and helped increase customer satisfaction by 30%. That blend of administrative strength, client-focused communication, and coordination experience shapes how I work today: organized, responsive, and dependable in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Academic Writer / VA
Studypool.com
Aug 2020 - Apr 2025 (4 years 8 months)
Delivered 50+ academic writing projects for international clients, maintaining a 95% on-time delivery rate through timeline and quality management. Provided virtual assistance including client communication, scheduling, and document preparation, while coordinating with remote teams to improve workflows.
Advised students on academic pathways and career opportunities, supporting client engagement. Conducted online research and facilitated communication between students and educational institutions, and developed academic content/resources for 50+ clients.
Business Executive
Arena Animation
Apr 2011 - Jul 2013 (2 years 3 months)
Managed business operations and client relationships, contributing to increased customer satisfaction. Coordinated marketing/promotional activities and provided administrative support including data entry and documentation.
Business Executive
Picasso International Animation College
Jan 2009 - Mar 2011 (2 years 2 months)
Managed student records and administrative documentation, and coordinated admissions inquiries. Supported marketing initiatives, maintained inventory and operational records, and acted as a liaison between management and students.
Education
Degrees, certifications, and relevant coursework
Sophia Girls' College
Bachelor of Business Administration, Business Administration
2009 -
Bachelor of Business Administration (BBA) from Sophia Girls' College (2009 batch).
Availability
Location
Authorized to work in
Job categories
Skills
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