Sindhu Sampath
@sindhusampath
Business operations professional at an online education business, supporting 200+ students and contributing to 80%+ retention.
IndiaWhat I'm looking for
At an online education business serving 200+ students, I manage day-to-day operations and administrative support, including schedules, student requirements, and communication with students and parents.
I maintain student and payment records in Excel, coordinate fee follow-ups, and organize documentation. I also coordinate individual and group online sessions, using platforms such as Google Meet, Zoom, Skype, and Microsoft Teams.
By following up on queries and pending requirements, I help keep recurring operations running smoothly and maintain continuity for students and families. My work has contributed to 80%+ student retention.
In customer and order support, I handled customer requirements and order-related requests, entered information into the system, and maintained supporting Excel records. I’m developing skills in AI-powered remote work, virtual assistance, CRM, and productivity tools.
Experience
Work history, roles, and key accomplishments
Business Operations & Administrative Support
Online Education Business
Jan 2013 - Present (13 years 9 months)
Managed day-to-day administrative and operational activities for an online education business serving 200+ students. Coordinated schedules, student requirements, and communication with parents and students.
Customer / Order Support
Customer / Order Support
Jan 2016 - Dec 2017 (1 year 11 months)
Handled customer requirements and order-related requests through direct communication. Maintained accurate records in Excel and coordinated information while managing customer requests.
Education
Degrees, certifications, and relevant coursework
East West Group of Institutions
Bachelor of Computer Applications, Computer Applications
Pursued a Bachelor of Computer Applications degree at East West Group of Institutions in Bangalore.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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