Looking for a job

B G

@bg01

10+ years of collective experience in customer service, customer success, sales, administrative support, HR, and recruitment.

Philippines

Message

What I'm looking for

I’m seeking new opportunities after returning to the city, where I can apply my experience in customer service, customer success, sales, administrative support, HR, and recruitment.

At Viva Talent, I coordinated recruitment from job postings and candidate screening through interview scheduling, and assisted with onboarding. I filled several critical roles under tight deadlines and reduced time-to-hire from 14 days to under 5.

At Weeloy, I managed client onboarding, product training, and customer issues, including basic HTML and website setup. I helped improve client retention and expand the business in Australia, Thailand, and the Philippines.

At FoodByUs, I supported sales operations and order fulfillment, contributing to a more efficient sourcing process and a 20% increase in closed won. Earlier, I worked in logistics there, where optimized routing strategies and automation improved delivery efficiency.

My experience also includes student services and administrative support at Australian Institute of Management, BPO customer service and technical support, and hands-on work in my family’s poultry farm and grocery businesses. I’m now seeking new opportunities where I can apply my experience across recruitment, customer service, sales, and business support.

Experience

Work history, roles, and key accomplishments

Current

Part-Time Food Business Manager

Current

Family Business

Jul 2026 - Present (3 months)

Currently helping with a family food business, providing support as needed.

Co-Owner

Family Business

Jan 2025 - Mar 2026 (1 year 2 months)

Managed poultry farm and grocery store operations, handling financial matters including invoicing, inventory, accounting, data entry, taxation, and purchases. Influenced decision-making and communication with business partners and suppliers.

Invoicing Inventory Management Accounting Data Entry Taxation Purchasing Decision making Communication Skills

Recruiter / Executive Assistant

Viva Talent

Nov 2022 - Dec 2024 (2 years 1 month)

Coordinated end-to-end recruitment process including job postings, candidate screening, interview scheduling, and onboarding. Maintained candidate databases and acted as liaison between hiring managers and candidates. Supported a Co-CEO and direct manager as an executive assistant.

Recruitment Candidate Screening Interview Scheduling Onboarding Database Management ATS Greenhouse Pinpoint Executive Support Communication Skills

Customer Success Manager

Weeloy

Jun 2022 - Sep 2022 (3 months)

Managed client lifecycle, onboarding, and product training. Addressed client inquiries and resolved technical issues including basic HTML and website setup. Collaborated with product team to escalate feature requests and feedback.

Customer Success Client Onboarding Product Training Technical Support HTML Customer Relationship Management Zendesk HubSpot

Sales Admin Specialist

FoodByUs

Mar 2020 - Mar 2022 (2 years)

Processed daily sales orders and paperwork, supported sales team with reports, quotes, and market research. Worked with business development managers on lead generation and outreach.

Sales Administration Order Processing Reporting Market Research Lead Generation Data Entry CRM HubSpot

Logistics Specialist

FoodByUs

Oct 2016 - Mar 2020 (3 years 5 months)

Coordinated daily delivery schedules and tracked logistics operations. Managed buyer, supplier, and driver-partner relationships and resolved fulfillment issues. Assisted with driver payroll and supported finance team with invoicing and basic accounting.

Logistics Route Planning Supplier Management Driver Management Payroll Invoicing Accounting AP AR Automation

Student Services Advisor / Admin Support

Australian Institute of Management

May 2015 - Jul 2016 (1 year 2 months)

Provided guidance to students pre and post-enrollment, course selection, and academic requirements. Guided online students with LMS walkthrough and onboarding. Acted as executive assistant to the Head of Enrolment.

Student Services Academic Advising LMS Onboarding Executive Support Calendar Management Reporting Correspondence

Customer Support Representative

Telus

Jan 2010 - Dec 2015 (5 years 11 months)

Handled customer support for a game account.

Customer Support Gaming

Customer Service / Technical Support Representative

24/7

Jan 2010 - Dec 2015 (5 years 11 months)

Provided customer service and technical support for North American telecommunications clients, including general inquiries, billing, sales, and tech support.

Customer Service Technical Support Billing Sales Telecommunications Call Center

Customer Service / Technical Support Representative

Foundever

Jan 2010 - Dec 2015 (5 years 11 months)

Handled customer service and technical support for North American telecommunications clients, including general inquiries, billing, sales, and tech support.

Customer Service Technical Support Billing Sales Telecommunications Call Center