Berinda Speak's User

As a seasoned Customer Onboarding Implementation officer with 6 years of experience, I have developed expertise in processing customer requirements and integrating them into new business. I have a proven track record of liaising with customers to ensure they are trained on the system and that all their requirements have been understood, scoped, and delivered before implementation is signed off.

I am an enthusiastic and result-driven Corporate Trainer with experience in distinct sorts of training, including classroom, sessions, onsite group trainings, large group demonstrations, and online training over Microsoft Teams. I have established myself as a creative trainer, developing training modules and transferring theories and methodologies to design various new techniques that cater to business requirements and develop successful training programs.

In my current role at Inchcape Shipping Services, I lead and manage the process of integrating new customers and Port Offices into the business or migrating from legacy to new applications. I have developed a repeatable methodology for implementations and ensure communication and collaboration between all stakeholders and owners of the project.