Benjamin Webster

I am a Customer Success and Account Management professional with over 13 years of experience in SaaS, enterprise sales, and client engagement. Throughout my career, I’ve helped organizations across healthcare, life sciences, security, and technology sectors adopt and maximize value from complex software solutions.

At Specops Software and Outpost24, I drove over $7M in ACV, closed many of the company’s highest-value contracts, and built lasting relationships with C-level executives by aligning solutions to strategic business goals. More recently at Salesforce, I exceeded my ramp quota and contributed to customer and team success by delivering tailored cloud solutions for growth businesses.

Beyond sales and success, I’ve led compliance and security initiatives that improved customer trust and accelerated sales cycles, demonstrating my ability to work cross-functionally and bridge business and technical priorities.

I am passionate about helping mission-driven companies thrive - especially in areas like social impact, sustainability, and mental health — by combining consultative partnership, technical aptitude, and a customer-first mindset. I thrive when collaborating with diverse teams to solve problems, drive adoption, and ensure long-term client success.