Benedict Ho

I am a dedicated Product Designer with a strong focus on user-centric solutions, particularly within the banking and financial services industry. My expertise lies in identifying user needs, conducting thorough research, and developing impactful, intuitive designs that enhance user experiences. I thrive on the challenge of transforming complex processes into seamless interactions.

Currently, I work at Bank Julius Baer in the Global Innovation Lab, where I lead end-to-end product design initiatives. One of my notable achievements includes digitizing a private investments platform, which reduced process time by 40%. I also designed a mobile product for an alternative asset portfolio platform, integrating five non-bankable asset classes, and spearheaded the development of AI-powered tools that significantly improved productivity.

My educational background includes a Bachelor’s of Arts in Architecture from the National University of Singapore and a User Experience Design Immersive certification from General Assembly. I am passionate about leveraging my skills in user research, usability testing, and interaction design to create innovative solutions that meet user needs and drive business success.