Open to opportunities

Matthew Albano

@matthewalbano

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Sales Development Manager with a proven track record in leadership.

United States

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What I'm looking for

I am looking for a role that fosters team collaboration, encourages innovation, and offers opportunities for professional growth.

I am a dedicated Sales Development Manager with a strong background in leading teams and driving sales growth. With a Bachelor of Science in Marketing from Endicott College, I graduated Cum Laude and was recognized as a Francis Ouimet Scholar. My academic journey has equipped me with a solid foundation in marketing principles, which I have effectively applied in my professional roles.

At ZoomInfo, I have successfully managed teams of Sales Development Representatives, collaborating with various departments to enhance our sales processes. My efforts have directly contributed to the creation of over $90 million in sales opportunities. I take pride in developing comprehensive training materials and playbooks that empower my teams to exceed their targets consistently. My commitment to excellence is reflected in my nomination for Sales Development Manager of the Quarter for Q1 2024.

Experience

Work history, roles, and key accomplishments

Manager, Sales Development

ZoomInfo

Aug 2023 - Apr 2025 (1 year 8 months)

Managed a highly successful team of 10-15 SDRs. Collaborated weekly with Marketing and Engineering teams to develop and integrate a chatbot on the company website, enabling real-time communication between prospects and Inbound SDRs.

Team Management Sales Development Pipeline Creation Sales Operations

Manager, Emerging Sales Development

ZoomInfo

Jan 2022 - Jul 2023 (1 year 6 months)

Built and led emerging markets and MarketingOS teams, recruiting, interviewing, and training 47 representatives. Developed comprehensive playbooks and email sequences for both the Emerging Markets and MarketingOS teams.

Team Leadership Sales Training Playbook Development Email Sequence Creation Revenue Operations

Sales Development Representative (SDR)

ZoomInfo

Apr 2021 - Dec 2021 (8 months)

Achieved quota for 9 consecutive months throughout the duration of my role. Contributed to over $6 million in created sales opportunities for the Account Executive team.

Sales Development Quota Attainment Account Management Chorus.Ai

Customer Support Specialist

Consolidated Funeral Services

Aug 2019 - Apr 2021 (1 year 8 months)

Engaged with 100+ inbound customer, client, and partner calls daily, delivering high-quality support and relationship management. Led all inbound communications through HubSpot live chat, ensuring prompt, professional responses to client needs.

Customer Support Relationship Management Cold Calling

Education

Degrees, certifications, and relevant coursework

Endicott College

Bachelor of Science, Marketing

Grade: 3.5 GPA Cum Laude

Activities and societies: Francis Ouimet Scholar

Graduated Cum Laude with an overall GPA of 3.5. Was a Francis Ouimet Scholar from 2015-2019. Completed a thesis on Generational Differences in Feelings and Knowledge towards Online Behavioral Advertising.