Batuhan Şeker
@batuhaneker
I resolve client issues and build escalation processes for better customer experiences.
PortugalWhat I'm looking for
At Teleperformance, I assist clients with social media, business account, and advertising inquiries while developing escalation processes to resolve platform issues effectively.
I've also coordinated medical journeys for international clients at Trioclinic, translated between healthcare teams and clients, taught English, supported sales relationships, and handled guest services. I bring analytical problem-solving, KPI awareness, and a solution-oriented approach to every customer interaction.
Experience
Work history, roles, and key accomplishments
Assists clients with inquiries related to social media, business accounts, and advertising. Developed and implemented escalation processes to effectively resolve client platform issues.
Education
Degrees, certifications, and relevant coursework
Bolu Abant İzzet Baysal University
Bachelor of Arts, Translation and Interpretation
2018 - 2022
Pursued a degree in English-Turkish Translation and Interpretation, developing strong language and communication skills.
Tech stack
Software and tools used professionally
Availability
Location
PortugalAuthorized to work in
Job categories
Skills
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