Barbara Peanh

Provided compassionate care for children aged 1 to 10, preparing meals and engaging in activities to support their development. Collaborated with parents to establish routines and maintain a tidy home environment.

Directed a team overseeing client onboarding for software services, managing hardware configurations and internal process changes post-acquisition. Guided training and managed numerous pharmacies for immunization reporting.

Unified teams and processes across the organization, enhancing collaboration and managing client escalations. Developed workflows to optimize team performance and collaborated with accounting for contract revamps.

Promoted to manage a team of project managers, streamlining workflows and facilitating collaboration with external partners. Successfully integrated thousands of pharmacies for immunization reporting.

Supported clients through onboarding, managing internal processes and communications. Analyzed technical bugs and facilitated integrations for pharmacies during the pandemic.

Worked with vendors to integrate pharmacy software, enhancing internal processes and managing accounts. Presented training on product enhancements and changes.

Conducted training sessions for clients, improving engagement and utilization of services. Identified company needs leading to the creation of a new position.

Onboarded new clients and conducted internal training. Organized meetings and created reports for process changes, leading to a promotion.

The certificate emphasizes assessing readiness for entrepreneurship, performing customer discovery, creating a business model, executing product development and digital marketing, building a legal framework for success, assessing and obtaining financial resources, developing leadership capacity, and enhancing communication, negotiation, and persuasiveness skills.

Graduated with a Bachelor of Arts in Psychology and a Minor in Education, focusing on understanding human behavior and educational practices.