Open to opportunities

Ryan Reyes

@ryanreyes3

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Healthcare implementation specialist focused on punctual deployments, QA, and customer-centered support.

United States

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What I'm looking for

I’m looking for a healthcare-focused role where I can lead implementations, deliver training and go-live support, and strengthen quality through manual and regression testing—while keeping customer relationships and pharmacy workflow running smoothly.

I’m a healthcare specialist who ensures the seamless and punctual deployment of services and Quality Assurance technological systems for prospective and existing clientele.

At Advanced Pharmacy Solutions, I organize and conduct educational sessions and training on implementation and remote automated dispensing technology, and I provide on-site support during go-live periods with ongoing assistance afterward.

I execute quality assurance measures for software and hardware products, including manual and regression testing plus comprehensive documentation, while leading small to medium-scale projects through project plans and milestone monitoring in skilled nursing and assisted living environments.

Previously, as a Data Entry Technician at Partners Pharmacy, I managed pharmacy workflow, supported other technicians, and used Framework / DocuTrack to enter prescription and patient information accurately and on time.

Experience

Work history, roles, and key accomplishments

Implementation Healthcare Spec

Advanced Pharmacy Solutions

Mar 2019 - Nov 2025 (6 years 8 months)

Ensured timely deployment of implementation and quality assurance systems for prospective and existing clients, including go-live support and ongoing assistance for remote automated dispensing technology. Led manual and regression testing with thorough documentation and oversaw small-to-medium projects within skilled nursing and assisted living environments.

Implementation Project Management Quality Assurance Manual Testing Regression Testing Documentation Training Go Live Support Remote Automated Dispensing Skilled Nursing Operations

Data Entry Technician

Partners Pharmacy

Feb 2016 - Mar 2019 (3 years 1 month)

Managed pharmacy workflow and supported other pharmacy technicians to keep operations running smoothly and to cover as needed. Entered prescription and patient information using Framework and DocuTrack and resolved customer concerns related to orders and medication issues to maintain high customer satisfaction.

Data Entry Prescription processing Framework Customer Service Pharmacy Systems